TRAINING FOR POSTMASTER CADRE GRADE-1 EXAM

COMPENDIUM ON PROCESSING AND DISPOSAL OF PUBLIC COMPLAINTS


1.SEARCH BILL is not issued in the case of speed post complaints


  Ans.True


2.complaints relating to international speed post articles should be made within


  Ans.2 months


3.........................  facilitates quick disposal of international speed post complaints.


  Ans.Rugby System


4.............................  i s   a n   Internet   based   system  developed   by   EMS
Cooperative for use by the postal administrations to respond to the EMS enquiries.


  Ans.Rugby system


5.Expansion of  WPOD is...............................


  Ans.Written Proof Of Delivery


6.Expansion of COPRA is...............................


  Ans.Consumer Protection Act.


7.Dak Adalats are held at circle level once in every....................


  Ans. 3 months/quarter


8.Post Forum was introduced on


  Ans.10/09/1990


9. Post Forum shall consist of not more than 


  Ans.7 members


10.The PRI(P) should verify the delivery of ............ articles  everyday


  Ans.120.